Full Letting Management

There's no catch. We're software-led and run lean, so we cut the overhead (no high-street branches, no vans), not the service. When something physical needs doing at the property, it's priced on our public menu at a fixed price, or free if you'd rather do it yourself or use your own person. One transparent percentage of rent, nothing hidden.

Two ways. Set yourself up online in a few minutes: add your property, pick a plan, and you're in your account with a dedicated manager following up within hours. Or, if you'd rather we did it all, chat to us and a specialist onboards you start to finish. Either way there's no lock-in and a 14-day setup-fee refund.

We see the moment your rent lands, or doesn't, and chase it straight away. You stay in control of your own money while we handle the comms and keep you compliant around it. You choose how much we take on, and your rent never passes through us.

No. Your management fee is a fixed monthly amount, set from your realistic rent when you sign, not a live percentage of whatever happens to land. It's collected by Direct Debit, and your actual rent is always paid straight to your own account. You see everything up front before anything starts.

Setting yourself up online is free. If you'd rather we onboard you start-to-finish, it's a one-off £99, which covers the onboarding work itself. There's no lock-in either way. You can cancel whenever you like on two weeks' notice.

Because tiers are how agents upsell you things that should be standard. Full management is all inside 7.5%: re-letting, arrears chasing, contracts, deposits, compliance. The only separately priced items sit on our public menu at flat published prices that beat the DIY platforms (advert posting £75, referencing £25 a report), and every menu item has a free do-it-yourself option.

It's safer. Your rent never leaves your own account, so there's nothing to freeze or delay if anything ever happened to us, because it was never with us in the first place.

We see the moment rent doesn't land and start chasing straight away, so you're never the last to know. On 7.5% we chase from day one; a formal warning letter or possession notice is £25 each, and taking it to court is yours. On the Guaranteed rent plan at 17.5% we pay you the unpaid rent for up to 45 days per tenancy, pay you for up to 45 empty days between tenants, and run and pay for the legal possession for arrears ourselves.

A second plan you can choose at sign-up, at 17.5% of rent instead of 7.5%. You get 3 months' rent cover per tenancy from our own funds: up to 45 days if your tenant stops paying, and up to 45 days while the property is empty between tenants, each paid within 10 working days of the end of the month. We serve the notice, run the possession claim for rent arrears and pay its court and legal costs. It is set up in advance, so arrears already running when you join are not covered, and it does not cover evictions for other reasons such as anti-social behaviour. You can switch between the two plans at any time.

Yes. Most issues we diagnose by video first, so there's often no call-out at all. When a real job is needed we gather at least three quotes, pass you the best value one raw, and add nothing to it. Coordination is inside your monthly fee. Or we work around your own trusted contractor, coordinated free. Fixed-price visits (inspections, viewings, reports) are on our public menu.

Yes. Smart pricing, contracts, deposit protection and re-letting are all inside your 7.5%, and there's no tenant-find fee. The two letting costs are published flat and beat OpenRent on both: online marketing at £75 per posting (OpenRent £79) and tenant referencing at £25 per report (OpenRent £30), and you approve every posting and every report before it runs. Prefer to advertise it yourself? Then marketing costs nothing. Because we never want your property sitting empty, we start lining up your next tenant before the current one leaves.

Since 1 May 2026, Section 21 'no-fault' evictions are gone and every tenancy is now rolling and periodic. The quiet sting: a tenant can now end a tenancy on just two months' notice. That breaks the old high-street model: agents charge around a month's rent as a tenant-find fee every time someone new moves in, so faster turnover means that fee, plus the void between tenants, lands on you again and again. We keep you fully compliant with the new rules as standard, and our model is built for this new reality rather than quietly profiting from it.

Not with us. We don't charge a per-tenant finder's fee. High-street agents take around a month's rent every time someone new moves in; with us a full re-let is a £75 advert posting plus £25 per reference, published and flat. And because we never want your property sitting empty, we start marketing and lining up your next tenant before the current one leaves, so you avoid the gap and the void. That constant re-letting protection is exactly what the post-RRA world demands.

We're members of The Property Ombudsman (TPO) redress scheme and follow its Code of Practice. Because your rent never sits in a client account, there's nothing of yours to be exposed if anything ever happened to us. If something isn't right, tell your account manager — we have a clear complaints process.

Yes. No lock-in. Cancel any time, just let us know.